Technical specialist training
Engineers, operators, mechanics, electricians and instrumentation specialists
NEW
3665
Course code: 000318
Operational Risk Management Center
Discipline: Emergency response
HSSE052 - Root Cause Analysis for Incident Investigation
Available for corporate groups
Author:
Михаил Арабов
Михаил Арабов
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What is this course about?
In today’s world, competition between organisations is constantly intensifying. The success of a company largely depends on its ability to adapt to changing conditions, ensure high quality of products and services, and prevent problems and incidents. Effective root cause analysis becomes a key factor that allows organisations to identify and eliminate the causes of emerging problems, as well as prevent their recurrence.
Our unique training programme is specifically designed for those who want to master the skills of root cause analysis and improve the processes, products, and services of their organisation. We offer an in-depth immersion into the theory and practice of root cause analysis, using innovative methods and tools that have been proven by the experience and success of leading companies worldwide.
Throughout the training, participants will gain knowledge of the principles and objectives of root cause analysis, learn to apply a structured approach to identifying and solving problems, and master various methods and tools such as FMEA, FTA, and Fault Tree Analysis. The course emphasizes the practical aspect, offering participants a series of exercises and case studies based on real-life situations to reinforce the knowledge and skills acquired.
This training programme is suitable for professionals from various fields, such as engineers, quality and safety specialists, managers, and HR professionals. Upon completion of the training, participants will be able to apply the knowledge gained in practice, improving the processes and results of their organisation, as well as ensuring the safety and reliability of products and services.
Don’t miss your chance to join the ranks of successful professionals by mastering root cause analysis skills and process improvement! Investing in education and the development of your professional competencies is the best investment decision on the path to success.
After successfully completing the course, participants will be able to share experiences with colleagues, initiate a culture of continuous improvement and root cause analysis within their organisations. Additionally, they will be able to train and mentor their colleagues, helping them develop root cause analysis skills and prevent incidents.
Join our training programme "Effective Root Cause Analysis: The Key to Organisational Success" and gain the opportunity to make a significant contribution to the growth and development of your company. Together, we will learn to identify, analyse, and solve complex problems that stand in the way of success, as well as create better products and services for our customers.
Invest in your education and future to become a key specialist in your organisation, capable of overcoming complex challenges and reaching new heights of success. Enrol in our course today and discover the powerful tool of root cause analysis that will help you and your company thrive in the challenging conditions of modern business.
Who is this course for?
This course is suitable for the following groups of participants:
• Quality Specialists: Employees responsible for product and process quality control can significantly enhance their skills by using root cause analysis methods to identify and eliminate problems.
• Engineers and Technical Specialists: Engineers and technical workers involved in the development, design, production, and maintenance of products can apply root cause analysis methods to improve product reliability and safety.
• Safety Specialists: Employees responsible for ensuring workplace safety and preventing incidents can use root cause analysis to identify and eliminate potential hazards.
• Managers and Supervisors: Managers and supervisors at various levels can apply root cause analysis to improve management processes and increase organisational efficiency.
• Training and Development Specialists: Trainers and HR professionals can use the principles of root cause analysis to develop and adapt training programmes aimed at eliminating shortcomings and enhancing employee qualifications.
• Continuous Improvement and Lean Six Sigma Specialists: Employees involved in the implementation of continuous process improvement methodologies, such as Lean and Six Sigma, will also find this course useful for integrating root cause analysis methods into their practice.
In general, this course is beneficial for any specialist who wants to learn how to effectively identify, analyse, and solve problems that arise during work processes and contribute to improving organisational processes and results.
• Quality Specialists: Employees responsible for product and process quality control can significantly enhance their skills by using root cause analysis methods to identify and eliminate problems.
• Engineers and Technical Specialists: Engineers and technical workers involved in the development, design, production, and maintenance of products can apply root cause analysis methods to improve product reliability and safety.
• Safety Specialists: Employees responsible for ensuring workplace safety and preventing incidents can use root cause analysis to identify and eliminate potential hazards.
• Managers and Supervisors: Managers and supervisors at various levels can apply root cause analysis to improve management processes and increase organisational efficiency.
• Training and Development Specialists: Trainers and HR professionals can use the principles of root cause analysis to develop and adapt training programmes aimed at eliminating shortcomings and enhancing employee qualifications.
• Continuous Improvement and Lean Six Sigma Specialists: Employees involved in the implementation of continuous process improvement methodologies, such as Lean and Six Sigma, will also find this course useful for integrating root cause analysis methods into their practice.
In general, this course is beneficial for any specialist who wants to learn how to effectively identify, analyse, and solve problems that arise during work processes and contribute to improving organisational processes and results.
What will you learn?
- Understand the fundamentals and principles of root cause analysis, its objectives, and areas of application
- Apply a structured approach to identifying, collecting, and analysing data to determine the root causes of problems
- Use various methods and tools for root cause analysis, such as FMEA, FTA, and Fault Tree Analysis
- Develop and implement corrective and preventive measures to eliminate identified root causes and prevent the recurrence of problems
- Evaluate the results of root cause analysis and determine strategies for problem-solving based on the obtained data
- Share information and experiences with colleagues during root cause analysis and incident prevention
- Apply the knowledge and skills acquired to improve processes, product reliability, and workplace safety
- Maintain documentation on incidents, standardise processes, and share experiences with other organisations
- Initiate and support a culture of continuous improvement and root cause analysis within their organisation
- Train and mentor colleagues, helping them develop root cause analysis skills and prevent incidents
Course outline
1
Introduction and Overview of Root Cause Analysis
- Definition of root cause analysis and its objectives
- Areas of application of root cause analysis
- The importance of root cause analysis for preventing the recurrence of errors and improving processes
2
Stages of Root Cause Analysis
- Problem identification
- Data collection and analysis, including checklists and various types of diagrams
- Identifying root causes using methods such as FMEA and FTA
- Development of corrective and preventive measures
- Implementation and monitoring of results
3
Effective Information Sharing and Structured Root Cause Analysis
- Applying structured analysis to improve the process of identifying root causes
- Discussion of practical examples of successful information sharing and lessons learned from past incidents
4
Fault Tree Analysis (FTA) and Its Application
- Purpose and application of FTA
- Combining FTA with other reliability analysis methods
- Developing and assessing events and conditions to evaluate reliability and make adjustments to the product development process
- Constructing and evaluating a fault tree
5
Evaluating Root Cause Analysis Results and Problem Solving
- Expertise and analysis of root cause analysis results
- Identifying and classifying elements of the fault tree
- Formulating a problem-solving strategy based on root cause analysis
6
Incident Prevention Activities
- Developing an action plan to prevent incident recurrence
- Implementing measures and monitoring their effectiveness
- Sharing experiences and training on incident prevention
7
Supporting and Developing Root Cause Analysis Skills Post-Training
- Providing access to resources, tools, and materials for further study and practice of root cause analysis
- Organising periodic workshops, webinars, or meetings for experience sharing, discussing new methods and tools for root cause analysis
- Implementing a mentoring or coaching system to support employees in applying the knowledge and skills acquired in practice
Frequently Asked Questions (FAQ)
1
Learning formats
Training can take place in 4 formats:
- Self-paced
- Blended learning
- Instructor-led online (webinar)
- Instructor-led offline (classroom)
Description of training formats:
- Self-paced learning or e-Learning means you can learn in your own time and control the amount of material to consume. There is no need to complete the assignments and take the courses at the same time as other learners.
- Blended learning or "hybrid learning" means you can combine Self-paced learning or e-Learning with traditional instructor-led classroom or webinar activities. This approach requires physical presence of both teacher and student in physical or virtual (webinars) classrooms or workshops. Webinar is a seminar or presentation that takes place on the internet, allowing participants in different locations to see and hear the presenter, ask questions, and sometimes answer polls.
- Instructor-led training, or ILT, means that the learning can be delivered in a lecture or classroom format, as an interactive workshop, as a demonstration under the supervision and control of qualified trainer or instructor with the opportunity for learners to practice, or even virtually, using video-conferencing tools.
2
Forming a group of students
When forming groups of students, special attention is paid to important criteria - the same level of knowledge and interests among all students of the course, in order to maintain stable group dynamics during training.
Group dynamics is the development of a group in time, which is caused by the interaction of participants with each other and external influence on the group. In other words, these are the stages that the training group goes through in the process of communicating with the coach and among themselves.
The optimal group size for different types of training:
- Self-paced / E-learning: 1
- Instructor-led off-line (classroom): 6 – 12
- Instructor-led on-line (webinar): 6 – 12
- Blended learning: 6 – 12
- Workshop: 6 – 12
- On-the-job: 2 – 4
- Simulator: 1 – 2
3
Feedback from the instructor
Feedback in the form of assessments and recommendations is given to students during the course of training with the participation of an instructor and is saved in the course card and student profile.
4
Quality control
In order to control the quality of the services provided, students can evaluate the quality and training programme. Forms of assessment of the quality of training differ for courses with the participation of an instructor and those that are held in a self-paced format.
5
Deadlines of training
For courses with an instructor, start and end dates are indicated. At the same time, it is important to pay attention to the deadlines for passing tests, exams and practical tasks. If the specified deadlines are missed, the student may not be allowed to complete the entire course programme.
6
Personal account and its functions
A personal account is a space for storing your training preferences, test and exam results, grades on completed training, as well as your individual plan for professional and personal development.
Users of the personal account have access to articles and blogs in specialized areas, as well as the ability to rate the completed training and leave comments under the articles and blogs of our instructors and technical authors
Registered users of a personal account can have various roles, including the role of a student, instructor or content developer. However, for all roles, except for the student role, you will need to go through an additional verification procedure to confirm your qualifications.
7
Certificate - types of certificates
Based on the results of training, students are issued a certificate of training. All training certificates fall into three main categories:
- Certificate of Attendance - students who successfully completed the course but did not pass the tests and exams can apply for a certificate of attendance.
- Certificate of Completion - students who have successfully completed a course could apply for a Certificate of Completion, this type of certificate is often required for compliance training.
- Verified Certificate - it is a verified certificate that is issued when students have passed exams under the supervision of a dedicated proctor.
You can always download a copy of your training certificate in PDF format in your personal account.
8
Access to training materials
You will still have access to the course after completing it, provided that your account is active and not compromised and Tecedu is still licensed for the course. So if you want to review specific content in the course after completing it, or do it all over again, you can easily do so. In rare cases, instructors may remove their courses from the Tecedu marketplace, or we may need to remove a course from the platform for legal reasons.
9
Testing (goals and objectives)
During the training, you may encounter various forms of testing and knowledge testing. The most common assessment methods are:
- preliminary (base-line assessment) - to determine the current level of knowledge and adapt the personal curriculum
- intermediate - to check the progress of learning
- final - to complete training and final assessment of knowledge and skills, can be in the form of a project, testing or practical exam
10
Accommodation and travel
Travel to the place of full-time training is not included in the cost of training. Accommodation during full-time studies can be included in the full board tuition fees.
11
Is Tecedu an accredited institution? Do I receive anything after I complete a course?
While Tecedu is not an accredited institution, we offer skills-based courses taught by real experts in their field, and every approved, paid course features a certificate of completion or attendance to document your accomplishment.
12
Is there a way to preview the training materials and student feedback?
You can preview samples of the training materials and review key information about the course on our website. You can also review feedback and recommendations from students who already completed this course.
13
Refund policy
We want you to be happy, so almost all purchased courses can be returned within 30 days. If you are not satisfied with the course, you can request a refund, provided the request complies with our return policy.
The 30-day money back policy allows students to receive quality teaching services with minimal risk, we must also protect our teachers from fraud and provide them with a reasonable payment schedule. Payments are sent to instructors after 30 days, so we will not process refund requests received after the refund period.
14
Additional reasons for denied refunds
We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:
- A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
- Multiple refunds have been requested by a student for the same course.
- Excessive refunds have been requested by a student.
- Users whose account is blocked or access to courses is disabled due to violation of our Terms and Conditions or the Rules of Trust and Security.
- We do not grant refunds for any subscription services.
- These refund restrictions will be enforced to the extent permitted by applicable law.
15
Payment Methods
We accept most international credit and debit cards like Visa, MasterCard, American Express, JCB and Discover. Bank Transfers also may be an option.
16
Technologies for conducting practical online classes
Smart Virtual Classroom (open digital / virtual classroom).
Conducting classes is based on the fact that the teacher demonstrates text, drawings, graphics, presentations on an interactive board, while the content appears in the student's electronic notebook. A specially designed digital notepad and pen are used to create and edit text and images that can be redirected to any surface via a projector.
Classes are live streamed online, automatically recorded and published on the Learning Portal, allowing you to save them for reuse anytime, anywhere, on any mobile device. This makes it possible not to miss classes and keep up with classes and keep up with the passage of new material.
Game Based Learning (learning using a virtual game environment)
Real-life training uses the principles of game organization, which allows future professionals to rehearse and hone their skills in a virtual emergency. Learning as a game provides an opportunity to establish a connection between the learning activity and real life.
The technology provides the following learning opportunities:
- Focused on the needs of the user
- Instant feedback
- Independent decision making and choice of actions
- Better assimilation and memorization of the material
- Adaptive pace of learning tailored to the individual needs of the student
- Better transfer of skills learned in a learning situation to real conditions
Basic principles of training:
- A gradual increase in the level of difficulty in the game;
- Using a simplified version of a problem situation;
- Action in a variable gaming environment;
- The right choice is made through experimentation.
The main advantages of Game Based Learning technology:
- Low degree of physical risk and liability
- Motivation to learn while receiving positive emotions from the process;
- Practice - mirroring the real situation
- Timely feedback
- Choice of different playing roles
- Learning in collaboration
- Developing your own behavior strategy
Laboratory workshops using remote access technologies
Conducting practical classes online using remote access technologies for presentations, multimedia solutions and virtual reality:
- Laboratory workshops that simulate the operation of expensive bench equipment in real production
- Virtual experiment, which is visually indistinguishable from a remote real experiment performed
- Virtual instruments, which are an exact copy of real instruments
- Mathematical modeling to clarify the physical characteristics, chemical content of the investigated object or phenomenon.
Courses in this discipline (4)
Show all
HSSE052 - Root Cause Analysis for Incident Investigation
Discipline: Emergency response
Language: English, Russian
Level: Foundation
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